Forget digital username or password
Here’s what you need to do
Retrieve username
Please click here to access the online form to retrieve your Username instantly.
Note: This online form is exclusively for primary credit cardholders and account holders.
If you are a supplementary cardholder and not a primary cardholder of any credit card/ ATM/ debit card, please visit your nearest UOB branch for assistance.
You will need:
- A valid mobile number registered with the bank (to receive SMS-OTP)
- A valid Debit/Credit Card or ATM Card.
If you do not have the above credentials, please call our 24-hour hotline 1800 222 2121 (or +65 6222 2121 when calling from overseas) for assistance
Password
You can reset your password via one of the following ways:
-
Please click here to access the online form to retrieve your Password instantly.
Note: This online form is exclusively for primary credit cardholders and account holders.
If you are a supplementary cardholder and not a primary cardholder of any credit card/ ATM/ debit card, please visit your nearest UOB branch for assistance.
You will need :
i. A valid mobile number registered with the bank (to receive SMS-OTP)
ii. A valid Debit/Credit Card or ATM Card. -
ATM
Select Other Transactions > Other Transactions > Internet/Phone Banking/UOB Mobile > Internet Banking/UOB Mobile > Password Replacement -
Form
Please print, complete and mail the UOB Personal Internet Banking - Information Update Form to us and your new Password will be sent to you by post. -
Visit your nearest UOB branch
Other services
UOB TMRW
More digital banking services
Forgot your digital username or password?
Digital Token
Other services
UOB TMRW
More digital banking services
Forgot your digital username or password?
Digital Token
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