Planning a cruise?
InsureCruise has been upgraded to provide you with affordable and comprehensive coverage for your cruise holiday.
Protect yourself and your loved ones against unforeseen circumstances including cruise cancellation, with InsureCruise.
Terms and conditions apply.
Benefits
Cruise cancellation#
Receive pre-trip coverage 30 days before your scheduled departure date, for unforeseen situations such as serious illnesses, unexpected outbreak of epidemic diseases and more!
Coverage inclusive of land tours#
Receive coverage for all tourist activities organised by your licensed operator; from rock climbing, fitness classes, to dining and shore excursions.
Emergency medical evacuation and repatriation#
Receive unlimited coverage for costs incurred to move you to another location for medical treatment or to return to Singapore.
Coverage
Before your trip
Key benefits/limits
| Maximum Limit Per Insured Person | Essential Plan |
| Cruise cancellation | $3,000 |
| Accidental death and permanent total disablement | $10,000 |
| Medical, dental and other expenses incurred overseas | $1,000 |
| Baggage and personal effects | $1,000 |
| Onboard expenses liability protector | $1,000 |
Kindly refer to the policy wording for full details on InsureCruise cover.
Others
| Coverage | COVID-19 coverage | Individual plan# | Family plan# | |
| 1 | Eligible age | 1 - 80 years old | ||
| #Maximum limit per insured person unless otherwise stated | ||||
Frequently Asked Questions
1) What are the new enhancements for InsureCruise?
As of Feb 2025, InsureCruise has been enhanced to include, but is not limited to the following:
- Added Cruise Cancellation cover
- Added Overseas Medical Expenses cover due to illness or injury
- Special extended to cover all activities onboard the cruise and organised by the cruise operator such as land tour
2) What is the difference of InsureCruise and general travel insurance?
InsureCruise is a customised travel insurance policy that offer benefits and coverage based on Cruise travel needs. This plan helps to avoid customers paying for benefits that doesn’t require for a Cruise trip such as ‘rental vehicle excess’ or ‘flight misconnection’. Offering insurance based on the travel requirements.
3) Who is eligible to buy InsureCruise?
You must be a Singapore Citizen or Permanent Resident living in Singapore, or hold a valid Employment Pass, Work Permit, Dependent Pass or Long-Term Visit Pass to work or stay in Singapore. Your trip must start and end in Singapore.
4) What is the definition of ‘Family Plan’ in InsureCruise?
A Family Plan covers you and/or your legal spouse with any number of your children travelling together for the entire Trip.
On the start date of the policy, your child must not be married nor employed, and must be 18 years old and below, or 23 years old and below if studying full-time in a recognised institute of higher learning.
5) Is there any age limit?
You must be between 18 and 80 years old to purchase InsureCruise
6) Can I buy InsureCruise after I leave Singapore for the Trip?
You must buy InsureCruise before you leave Singapore. If you purchase InsureCruise after you leave Singapore, the insurance contract will be void, i.e., there will be no insurance cover.
7) If I cancel my policy after purchasing it online, am I eligible for a refund?
For a Single Trip policy, we will refund the premium paid less a minimum premium of $25 per insured person for Individual Plan and $25 per Family Plan. We will not refund any amount less than $10.
8) When does InsureCruise commence cover?
For each trip, cover commences once you leave your residence or business in Singapore to begin the trip and lasts until you return to your place of residence or business in Singapore, or the expiry of the Certificate of Insurance (whichever is earlier). Trip Cancellation cover starts 30 days from the scheduled departure date.
9) Who do I contact for emergency medical assistance while overseas?
You may call UOI 24-hour Emergency Hotline number at 65-6222 7737 and our appointed service provider will assist you.
10) How do I file a claim for InsureCruise?
You may submit your claim form and supporting documents to our appointed claims handling agent, Broadspire by Crawford & Company at travel-uoi@broadspire.asia. You may also contact them at (+65) 6632 8639 during their business hours. All claims must be filed no later than 31 days after expiry of the insurance policy.
11) Who can I contact if I wish to make an amendment to my travel details?
You may contact UOI at 6222 7733 during business hours to make arrangement. Alternatively, you may email to contactus@uoi.com.sg.
UOI’s business hours
Monday to Thursday: 8:45am to 5:45pm
Friday: 8.45am to 4.45pm
Closed on weekends and public holidays.
Important information
Important notice and disclaimers
InsureCruise Promotion Terms and Conditions
View promotion terms and conditions here
Important notice and disclaimers
The above is provided for general information only and is not a contract of insurance. Full details of the terms, conditions and exclusions of the insurance are provided in the policy and will be sent to you upon acceptance of your application by United Overseas Insurance Limited ("UOI"). You may wish to seek advice from a qualified adviser before making a commitment to purchase the product. In the event that you choose not to seek advice from a qualified adviser, you should consider carefully whether this product is suitable for you. United Overseas Bank Limited ("UOB") does not hold itself out to be an insurer or insurance broker. The insurance products and services stated herein are provided by UOI.
Policy Owners’ Protection Scheme
These policies are protected under the Policy Owners' Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for these policies are automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact your insurer or visit the General Insurance Association (GIA) or SDIC websites (www.gia.org.sg or www.sdic.org.sg).
Claims Submission
You may submit your travel insurance claim by mailing the completed claim form with all necessary supporting documents to our appointed Claims Handling Agent at the following address:
Broadspire by Crawford & Company
Travel Insurance Claims Department
6 Shenton Way#19-10 OUE Downtown 2
Singapore 068809
Tel: 6632 8639 | Fax: (65) 6632 8040
Email: travel-uoi@broadspire.asia
All claims are to be submitted within thirty-one (31) days after the expiry of insurance and/ or upon return to Singapore.
Here's something else you might need
InsureDrive
UOB’s car insurance, also called InsureDrive, is a plan that gives you the flexibility to decide on the coverage you need.
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