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Customers

UOB is committed to doing right by our customers, who are at the core of our business, and creating positive experiences for them.

We keep customers at the centre

Fair Dealing

Fair Dealing

We put our customers and their financial goals first as we grow our business through conscious and concerted efforts across our entire franchise.

Data privacy

Data privacy

We respect and safeguard the privacy and rights of our customers throughout our services and across our operations.

Information security

Information security

We protect our data and assets from potential cybersecurity risks and threats, ensuring reliable and efficient services for our customers.

Financial inclusion

Financial inclusion

We are committed to making banking accessible and affordable, and empowering our customers through digital innovation and education.

UOB Sustainability Report 2023

 

Read more about our approach and performance in the UOB Sustainability Report 2023.