UOB offers a set of API services that allow our clients to connect to us and retrieve real-time information in relation to their accounts, as well as send domestic payments and collections (in markets where direct debit services are available) instructions to us instantaneously.

An overview of our API services offered in Singapore is appended below:

Yes. API services are live in the following UOB locations: Singapore, Malaysia, Indonesia, Thailand, Vietnam, China and Hong Kong. The range of API services available may vary across the UOB locations depending on local clearing and market nuances. Please reach out to your TB Cash Sales partners for more details and information

Any corporate (non-individual) client can sign up for our API services.

• Make instant payments or disbursements on a 24 x 7 basis, e.g., digital wallet cash-outs, merchant settlements
• Facilitate corporate refunds to clients’ consumers, e.g., refund of duplicate or erroneous PayNow receipts
• Confirm if counterparties or intended beneficiaries have registered their designated proxy, e.g., NRIC/FIN, mobile phone number, Virtual Payment Address (VPA), UEN, to accept PayNow receipts
• Receive instant notifications upon receipt of collection funds, e.g., to allow immediate check-out of customers at physical point-of-sale counters or on e-commerce platform check-out pages
• Enable set-up of instant Direct Debit Authorisations via UOB TMRW
• Retrieve account balance or transaction history on real-time basis

The use of API services can deliver the following benefits to clients:

• Ease of access: Our API solutions provide clients a new way of interacting with their own customers and ecosystem partners, enabling new user-facing applications and functionalities for these customers and partners.
• Real-time: UOB’s API services are an on-demand service that directly connects UOB to the client’s treasury workstations and ERP systems, and vice versa, enabling 2-way real-time communication.
• Secure: UOB leverages industry-recognised message formats, such as JavaScript Object Notation (JSON), open network protocols and security techniques that facilitate reliable data transmission. Further, UOB’s internal security policies ensure privacy protection, data integrity and strong operational controls

You can explore and learn more about our API services via our API Developers Portal (https://developers.uobgroup.com/en/), a self-service platform that provides clients an overview of our API product capabilities.

Additionally, you will be able to experiment with and validate API messages through this portal. If you are keen to further explore our API services, they can send an email enquiry to UOB via the same portal. The email enquiry will be routed to the appropriate cash management sales manager who will reach out to the client to discuss further.